Refund policy

📦 Return Policy

We want you to love your purchase — but if you're not completely satisfied, we're here to help.

✅ Returns

• You have 30 days from the date of delivery to request a return.

• To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • In its original packaging

🔄 Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item, please contact us at [your email].

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance.

💵 Refunds

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

📩 How to Start a Return

Email us at support@wehavethedata.net with your order number and the reason for your return. We’ll respond within 1–2 business days with instructions.